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Our products are proudly made in the USA!

Q:   Are the bowls and pails interchangeable in the different mounting systems?
A:   Yes, all of the bowls and pails are interchangeable.

Q:   I am having trouble removing the bowl from the Kennel Door Mount, how do I make this easier?
A:   Removing the bowl from the mount is a gentle process: Push on the paw proof lever first before you start to pull up on the bowl. Pulling up on the bowl before you push the lever will activate the lock.

Q:   Can the Kennel-Gear dishes be autoclaved?
A:   Yes, both plastic bowls and stainless steel bowls and pails. The following PDF will provide more information regarding our plastic bowls and autoclaving. KG_Autoclave_Info.pdf

Q:   Are the products dishwasher safe?
A:   Yes, all of the products are dishwasher safe.

Q:   If I break a pail, do I have to buy the whole system again?
A:   No, you can just purchase the size of pail that was damaged. You will need to remove the Universal Mount from the damaged pail and re-mount to your new pail.

Q:   What is your normal turnaround time?
A:   Standard orders ship out within 48 business hours. Larger orders may take up to 5 days.

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