FREQUENTLY ASKED QUESTIONS
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Yes, all of the bowls and pails are interchangeable.
Removing the bowl from the mount is a gentle process: Push on the paw proof lever first beforeyou start to pull up on the bowl. Pulling up on the bowl before you push the lever will activate the lock.
Yes, both plastic bowls and stainless steel bowls and pails.The following PDF will provide more information regarding our plastic bowls and autoclaving.
Yes, all of the products are dishwasher safe.
No, you can just purchase the size of pail that was damaged. You will need to remove the Universal Mount from the damaged pail and re-mount to your new pail.
Yes, we offer ¾”, 1”, 1 ¼”, and 1 ½” long thumbscrews.